PHASE I – An Introduction to Business English – features and components
• The Learner
• The teaching context
• The teacher
• The language
• Techniques of Communication
• Communicative Language teaching
The Business English – Professional Skills
PHASE II - Need Analysis
• Needs
• Motivation
• Adjusting expectations
PHASE III
Course Design
• Course/syllabi type
• Interpreting need analysis
• Translating needs and wishes into course content
PHASE IV - Lesson Planning
• Ingredients of the lesson plan
• Objectives to modeling to practice
• Timing and variety
PHASE V - The Client Approach
• Adult, personal and professional
• Differing “roles” for the teacher – e.g. coach, consultant facilitator
• Results orientation
PHASE VI - Feedback and Evaluation
• Different types
• Importance for motivation and accountability
• Ongoing negotiation of course content
The Business English - Methodology
PHASE VII - Approaches to learning
• Acquisition vs. learning
• Learner-centered
• Task-based
• Self-access learning
• Input and output
PHASE VIII - Classroom Management
• Creating rapport – sensitivity to needs
• Modeling instructions
• Creating interactive activity
• Varying activities
• Being a facilitator
PHASE IX - Materials and adaptation
• The Business English material
• Adaptation of authentic materials for the classroom
• Materials development or compilation to meet clients needs
• Adaptation of existing textbooks to the client’s needs
The basic business concepts and practice
PHASE X - Teaching Business Speaking
• Business communication related
• Socializing related
PHASE XI - Teaching Business Writing
• Technicalities of Business Writing
• The everyday use basic business writing
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